Privacy Policy

How Gracie's Place collects, uses and protects your personal information.

⚠️ Privacy Policy — Draft Placeholder

This Privacy Policy is a placeholder. It has not been professionally reviewed and should not be treated as legal advice or a compliant privacy notice.

Before Gracie's Place goes live or begins collecting personal data from customers, this document should be reviewed by a qualified legal professional to ensure compliance with UK GDPR and the Data Protection Act 2018.

Contact Rob to have this section properly drafted before launch: graciesplacedogwalking@hotmail.com

Draft Privacy Notice

Last updated: [Date to be confirmed]

Who we are

Gracie's Place is a dog walking and daycare service operated by Rob, based in Pewsey, Wiltshire. For the purposes of this policy, "we", "us" and "our" refers to Gracie's Place.

Contact: graciesplacedogwalking@hotmail.com | 07763 298830

What information we collect

We collect personal information that you provide when you:

  • Contact us via WhatsApp, phone, email or the website form
  • Book or enquire about a service
  • Attend a meet and greet
  • Use our services

This may include: your name, phone number, email address, your dog's name, breed, age, vaccination records, medical information, emergency contact details, and your veterinarian's details.

How we use your information

We use your personal information to:

  • Respond to your enquiries
  • Provide the dog care services you have booked
  • Contact you about your bookings
  • Keep records required for insurance purposes
  • Comply with any legal obligations

Sharing your information

We do not sell, rent or trade your personal information. We may need to share limited information with third parties in specific situations — for example, with your vet in an emergency, or with our insurance provider if required.

Enquiry form & third-party processing

When you submit an enquiry through the contact form on this website, the information you provide is transmitted via Formspree, a third-party form processing service, which delivers it to us by email. Formspree acts as a data processor on our behalf and processes your information solely for the purpose of delivering your enquiry. Your information is not used by Formspree for any other purpose. No payment information is collected through the contact form.

How long we keep your data

We retain personal data for as long as necessary to provide services and comply with our legal obligations. [Specific retention periods to be confirmed.]

Your rights

Under UK data protection law, you have the right to access, correct or request deletion of your personal data. To exercise any of these rights, please contact us at graciesplacedogwalking@hotmail.com.

Cookies

This website currently uses no third-party analytics or advertising cookies. If this changes, this policy will be updated accordingly.

Changes to this policy

This policy may be updated from time to time. The date at the top of this page will reflect any changes.

Contact

For any data protection queries, please contact: graciesplacedogwalking@hotmail.com

Action required before launch

This draft privacy policy needs professional review before the site goes live. UK GDPR compliance for a sole trader collecting personal data requires a proper privacy notice. Please consult a legal professional or use a reputable GDPR compliance tool before publishing this page.